When your property is on the line, promises aren’t enough — you want proof. This page brings together the evidence behind Pelican Underground: the real projects we’ve completed, the certified methods we use, and the words of the homeowners, property managers, and institutions who’ve trusted us with their toughest sewer and drain problems.
Pelican Underground is New Orleans’ trenchless sewer and pipe lining specialist, serving residential homeowners, commercial properties, industrial facilities, and municipalities across Louisiana, Mississippi, and Alabama. We built our reputation on solving problems other companies walk away from — clearing clogs other plumbers said were impossible, and rehabilitating failing pipe without digging up yards, driveways, or campus grounds. Everything below is a record of that work.
Explore our verified customer reviews, dig into detailed project case studies, and see the manufacturer certifications that back our no-dig repairs. If you’re weighing whether trenchless is right for your situation, these stories show exactly how we approach the work — and the results our customers walk away with.
Our customers rate Pelican Underground 5 stars, with 20+ verified reviews from homeowners and property owners across the New Orleans area and the wider Gulf Coast. They describe the same things again and again: prompt, professional service, honest assessments, and crews that stick with a problem until it’s solved — even when it takes hours of patient work.
Reviews are one of the clearest windows into what it’s actually like to work with us, from the first phone call to the final camera inspection. Read what our customers have to say and see why so many of them found us after a frustrating experience elsewhere.
Every job tells a story, but some capture what sets Pelican Underground apart especially well. Our case studies walk through the real-world problem, the obstacles that made it difficult, the exact methods and equipment we used, and the measurable results. Whether you own an aging home or manage large-scale infrastructure, these projects show how the right diagnosis and the right technology change the outcome.
When excavation wasn’t an option near campus buildings, we restored 600 feet of failing sewer pipe — 25 feet underground — over a single weekend, with zero disruption to campus life. Using UV-cured Saertex GRP lining and a ProKASRO curing unit, our certified crew rehabilitated both a 24-inch main and a 12-inch line to a 50-year minimum design life, all through existing access points with no trenching and no risk to nearby building foundations. It’s a clear example of trenchless technology solving a problem traditional excavation simply couldn’t.
A Louisiana homeowner was told by multiple plumbers that her only option was a full sewer line reroute — a project that can run $10,000–$25,000 or more. Skeptical, she searched for a second opinion and found us. Our team ran a camera inspection, diagnosed a severe but clearable blockage, and spent five focused hours removing a clog no one else could budge — restoring full flow with no excavation and no reroute. It’s a reminder that a proper diagnosis is worth far more than the easy answer.
Our no-dig repairs are only as good as the standards behind them. Pelican Underground is a Certified Saertex Installer, which means our cured-in-place pipe (CIPP) lining meets the manufacturer’s performance specifications — the same standard trusted in demanding municipal and industrial applications worldwide. We pair that certification with professional-grade ProKASRO UV curing equipment, giving us precise, consistent liner activation across any pipe diameter, and in-house CCTV camera inspection for accurate pre- and post-project documentation.
These credentials are what let us stand behind a 50-year design life on our lining work — and why institutions, municipalities, and commercial clients trust us with high-consequence projects where failure isn’t an option.
The best evidence is the work we’ll do on your property. Whether you’re facing a stubborn residential clog or managing complex commercial or municipal infrastructure, Pelican Underground has the certifications, equipment, and experience to solve it — without digging up what you’ve built.
Contact Pelican Underground today, or call (504) 387-9909. Open daily, 7am–9pm.
